Free Consumer Reports

COVID-19 Impact: 2021 Trends

In our last survey of 2020, we asked over 800 US consumers a series of questions to continue our understanding of how consumer behavior has changed over the course of this year.

What’s in the report

  • Which trends should operators keep in mind as we enter 2021?
  • Are consumers still hesitant to return to dine-in restaurants?
  • Are they spending more or less on restaurants?
  • What household concerns do they have for the new year?

All this and more in our latest report.

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