Revenue Management Solution’s (RMS) Privacy and Cookies policy explains how we use your personal information gathered through digital means such as web forms, cookies, mobile devices, analytics API’s, etc…
The purpose of this policy is to outline details of personal data gathered by applications developed or hosted by Revenue Management Solutions (RMS). This policy outlines how we collect your data, what data are collected, who has control of this data and how to contact us with any questions related to data gathered.
This policy applies to all users of RMS digital content – this includes RMS’s clients, web users, visitors, employees, third-party associates (e.g., contractors, consultants, and vendors). This policy encompasses all data gathered in applications hosted by RMS application servers or devices that may send information to RMS through 3rd Party data gathering API’s.
The policy guidelines are built to accommodate regional laws to the best of RMS’ abilities. Should there be any questions regarding the collection of data, user privacy or general inquiries, please contact RMS’ Data Privacy Group as outlined in Section 4.8 of this document.
RMS provides a number of digital and end-user based services (herein called “service”) to provide clients, web users, visitors, employees, third-party associates (e.g., contractors, consultants, and vendors) with exceptional service. During the use of applicable applications, RMS may gather personal information to provide the best experience and service possible. The following guidelines outline the types of data collected, how it is used, how long it is kept, who it may be shared with, legal basis for use and the rights of our users to prevent the collection/use of said data.
4.1 Entities Collecting Data
Digital content served from Revenue Management Solutions, LLC or its foreign subsidiaries via web sites, mobile platforms and other digital means. These entities include Revenue Management Solutions EURL, Revenue Management Solutions PTE LTD, Revenue Management Solutions LTD and Revenue Management Solutions KK. The parent entity, Revenue Management Solutions LLC is headquartered at 777 South Harbour Island Blvd., Suite #890, Tampa, FL 33602.
4.2 Data Collection
The following points are types of data RMS collects from our users via electronic correspondence, web sites, email, etc. Technologies and service offerings that are added will be continually revised per the annual review and amendments outlined in Section 5.
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer.
Our website uses these “cookies” to collection information and to improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.
Certain sections of our service may include forms that will submit data to RMS for various purposes. Data collected through these forms are utilized for the purpose listed and all data is subject to the entirety of data privacy policies and retention at RMS.
We often post open positions through the RMS website and will collect details on users that are interested in applying for a position. All information gathered through these forms is used by our Resource Development group to find potential candidates. By submitting resumes, curriculum vitae, letters or other related documents through this form the user consents to RMS’s review of said documents to find the best placement for the individual in the company.
4.2.4 Network, IP addresses and Traffic
We want to inform you that whenever you visit our service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
4.3 Information Usage
RMS respects our users and client’s privacy and does not engage in any selling of client data to other third-party companies. The data gathered through RMS’ service is used solely to improve our ability to provide better service and experience for our users. This may include gathering some personal information to ensure that we can keep in contact with our users and clients based on the service requested.
Should the user have any questions on how their data is being used, please reach out to RMS’ Data Privacy Group (Section 4.8) for further details.
4.4 Data Sharing and Third-Parties
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our service;
- To provide the service on our behalf;
- To perform service-related services; or
- To assist us in analyzing how our service is used.
We want to inform our users that these third parties may be provided select Personal Information to accommodate the best service possible for our users. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
4.5 Legal Basis for Processing Data
By using RMS’s technology solutions, the user will be given the ability to consent to our ability to track and capture personal information as required by the service requested. Should a user opt out of consent, RMS will accommodate these users to the best of our ability. However, there is no guarantee that the service can or will be fulfilled to the full potential if the personal information is not available.
In some cases, RMS has a contractual responsibility to provide services using personal data as a means of communication and delivery of the service. In these cases, the user may reach out to RMS to discuss options for opting out of the communication and/or the service.
4.6 Data Retention
Subject to RMS Data Retention Policy, user information will only be retained up-to 7 years after termination from said service. Most information will be expunged on a much shorter cadence based on its necessity to provide better user services.
4.7 User Rights
You have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability.
If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
4.8 Complaint Resolution
RMS takes the data privacy seriously and are committed to protecting all personal information. Any inquiries or complaints related to personal privacy and data captured through RMS’s services should be directed through email to firstname.lastname@example.org or by written communication to Revenue Management Solutions, c/o Data Privacy at 777 South Harbour Island Blvd., Suite #890, Tampa, FL 33602
5.0 Amendments and Review
This policy will be reviewed on an annual basis or more frequently as required to keep current with technological changes.