Q2 2023 US Quick-Service Sales & Traffic Performance In Q2 2023, QSR US traffic decreased by -1.8% YOY compared to Q2 last year. Performance declined slightly compared to the previous quarter, when traffic was down -0.7% YOY. Average price in Q2 increased by...
In today’s fast-paced world, quick-service restaurants (QSRs) are constantly seeking innovative ways to enhance their customers’ experiences while optimizing operational efficiency. In part one of our conversation with Revenue Management Solutions’...
Artificial intelligence (AI) and machine learning (ML) aren’t new, but they’re suddenly having a moment. ChatGPT is everywhere you look, frightening some and emboldening others. Will the technology replace humans? Not likely, but it just may get your drive-thru order...
Compared to this past year, April 2023 traffic for quick-service restaurants (QSRs) decreased while pricing increased. Not the ideal direction for either metric, whether you’re an operator or consumer. But, as the threat of recession continues to loom, it remains the...
When Revenue Management Solutions (RMS) analyzed the numbers from its survey of nearly 800 restaurant goers, the results revealed a demographic honeypot. Frequent users —those dining out more than 10x a week — made up 25% of the total respondents. Based on their...
US Quick-Service Sales & Traffic Performance QSR US traffic is slightly down compared to last year, despite weaker traffic in January 2022 due to the spread of the Omicron variant. We anticipate YOY traffic to remain flat for the next few months. ...
Self-serving kiosks are popping up in quick-service restaurants across the nation. How are customers responding to this innovative technology? RMS surveyed over 780 US diners to discover which of your customers prefer kiosks and why.
In a recent post, we shared two essential things quick-service restaurants (QSRs) should know in 2023 to increase their profitability. If you missed it, take a moment to catch up on why and how loyalty programs, coupons, menus and the ordering experience can play a...
US Quick-Service Sales & Traffic Performance QSR US Traffic is down 4.2% compared to Q4 2021 and slightly lower than in the previous quarter. Average Price is up 16.2% YOY but has started to stabilize, with only a slight increase compared to Q3...
Today’s restaurant consumers have changed. Not only do they perceive that restaurant prices are at their highest since Q1 2021, but they’re more price sensitive than ever and have even changed how they view menus. These changes in customer behavior aren’t necessarily...
Boomers, Gen X, millennials and Gen Z; families with children and those without. How does each of these generations find deals for dining out — or do they look for discounts at all? RMS surveyed more than 790 people across the US to find out. Here are the top 5...
Consumer perceptions of dining out and grocery prices reflect reality: They are not that different.Daily meals get made at home, but special occasions call for dining out.Intent to dine out more or much more is on the rise Consumers continue to feel the impact of...
Analyzing hours of operation is an opportunity for profitModifying hours on a store-by-store basis might be wise but requires quantitative, evidence-based dataBrands can help their franchisees by supporting modified hours of operations For fast casual and...
Customers continue to count on restaurants for innovation across all channels.RMS findings indicate that it’s not value that compels guests, it’s quality. In a world gone hybrid, it might seem as if all available creativity has been spoken for, used in its entirety...
COVID-19 restrictions and guidelines are starting to ease up across the US, but what does it look like in other areas of the world? How are restaurants dealing with changes in consumer behavior and tackling inflation? Revenue Management Solutions Consultant, Cathy Ko,...
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Our Client’s Challenge Following a competitor’s entrance to the marketplace through acquisition, our client began to see traffic drop significantly across all its locations. The Solution RMS analyzed store-specific data on guest traffic, profit changes and...
Our Client’s Challenge A quick-service European restaurant group with more than 300 locations relied heavily on its value platform to drive traffic. The platform, products and price points had not changed in 5 years. But with food costs rising by 4% and...
