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Winning Strategies For QSR Success in 2024 – Part Two

In the dynamic world of quick-service restaurants (QSRs), navigating the unique challenges of 2024 demands will require more than just business as usual. As noted in part one of our series, Mark Kuperman, Revenue Management Solutions COO, recently sat down with...

Winning Strategies For QSR Success in 2024 – Part One

As the quick-service restaurant (QSR) landscape evolves in 2024, operators face unprecedented challenges and opportunities. Standard indices tend to support claims that restaurant customers have returned to their pre-pandemic behaviors, as evidenced by “stable traffic...

November 2023

US Quick-Service Sales & Traffic Performance The following is a snapshot of US Quick-Service Restaurant (QSR) trends for October 2023. Overview QSR US traffic is down -2.5% compared to October 2022, with a further decline in performance from the previous...
Unlocking QSR Success in 2024: Insights from Post-pandemic Data

Unlocking QSR Success in 2024: Insights from Post-pandemic Data

As we began 2023, much of the restaurant industry believed customers had returned to pre-pandemic dining behavior. Standard indices supported the claims – month-over-month and year-over-year, traffic was stable or growing, and customers seemed to accept higher average...
4 Things Every QSR Should Know to Increase Profitability– Part 1

4 Things Every QSR Should Know to Increase Profitability– Part 1

Today’s restaurant consumers have changed. Not only do they perceive that restaurant prices are at their highest since Q1 2021, but they’re more price sensitive than ever and have even changed how they view menus. These changes in customer behavior aren’t necessarily...
How Much Price Is Too Much Price for QSR Customers?

How Much Price Is Too Much Price for QSR Customers?

The most recent third-quarter figures from the US Commerce Department indicate a 2.6% increase in the GDP. Compare that growth to the first half of the year, when the economy was headed the other way (downward), and if you squint hard enough, it may look like we’re...
How Much Price Is Too Much Price for QSR Customers?

Is Modifying Hours of Operation Right for Your Restaurant?

Analyzing hours of operation is an opportunity for profitModifying hours on a store-by-store basis might be wise but requires quantitative, evidence-based dataBrands can help their franchisees by supporting modified hours of operations For fast casual and...
4 Things Every QSR Should Know to Increase Profitability– Part 1

Part one: QSRs Look Beyond Increased Prices to Address Inflation

Key Takeaways: Quick-service restaurants (QSR) can address inflation with a combination of menu engineering and pricingConsider product availability, and analyze your menu for what’s working and what isn’tInstead of resizing, reconfigure and consider what works from...
2022 Q1: Inflation, Back-to-Work, COVID-19 and the Value Equation

2022 Q1: Inflation, Back-to-Work, COVID-19 and the Value Equation

Back-to-work trends and uptakes in COVID vaccines have stabilized in the beginning of 2022. But how has the inflationary environment affected restaurant consumer behavior? Are there any early indications of customers starting to trade down or even trade out? RMS...
Industry Experts Weigh In on Redefining the Restaurant Value Equation

Telltale signs your customers are nearing trade-down or trade-out

Early warning signs include reductions in average check, average spend per guest, and add-on attachment rates.Monitor demand by item and cumulative traffic patterns as they can also indicate trade-down or trade-out. As inflation holds steady and prices go up, how can...
4 Things Every QSR Should Know to Increase Profitability– Part 1

What’s ahead for food costs?

As we look ahead to what inflation and food costs hold for the balance of 2021, restaurant operators find themselves in that strange spot between not great news but not bad news, either. Or, as Jennifer Bartashus, Senior Equity Research Analyst, Consumer Staples &...
4 Things Every QSR Should Know to Increase Profitability– Part 1

Your Top Restaurant Pricing Questions Answered

At RMS, we field a lot of questions from our clients. In the past 12-15 months, our clients have had new concerns, brought forward by reduced menus, an increasing number of digital channels, labor shortages and supply chain issues. But no matter the environment, one...
Study: QSR price trends do a bit of a flip-flop

Study: QSR price trends do a bit of a flip-flop

Recommended for youNewsGroundbreaking Research To Study Menu Design In The New Era Of Online OrderingOctober 2019Client Successes, NewsNoodles’ easier-to-read menus come with price increasesApril 2019NewsHow to handle menu price hikes as labor costs soarNovember...
The impact of plant-based foods on restaurant recovery

The impact of plant-based foods on restaurant recovery

While the chicken wars flocked to new heights this year, another burger alternative is quietly growing its share: plant-based proteins. Not confined to a drive-thru sandwich, the category encompasses a wide range of grocery and restaurant options, including nut and...
Industry Experts Weigh In on Redefining the Restaurant Value Equation

A Look at 2021 Minimum Wage Increases

In 2020, 21 states raised their minimum wage. On New Year’s Day 2021, 20 more states did the same. Five additional states (Connecticut, Delaware, Nevada, Oregon, Virginia) and the District of Columbia will follow suit over the coming months, in addition to Florida’s...
How Much Price Is Too Much Price for QSR Customers?

Restaurant sales, traffic not so merry during holiday season

Recommended for youClient SuccessesTurning double-digit traffic decline into traffic increase and margin growthSeptember 2018NewsN.C. State students analyze how changes in a restaurant impact traffic and salesSeptember 2018NewsTo tech or not to techFebruary...
Industry Experts Weigh In on Redefining the Restaurant Value Equation

Restaurant Pricing in the Time of Corona

“Should I take price?” has been the primary question from our restaurant clients of late. Our answer, surprisingly, remains the same now as it was pre-COVID: “That depends.” We remain in the midst of the greatest challenge the restaurant industry has ever faced. Yet...
How to Improve Restaurant Margins With Better Delivery Pricing

How to Improve Restaurant Margins With Better Delivery Pricing

Delivery is on everyone’s mind right now. Restaurants traditionally oriented towards dine-in, have made significant moves to implement delivery options. As restaurants expand this contactless channel, they face a complex environment with higher costs to serve....
Industry Experts Weigh In on Redefining the Restaurant Value Equation

News from Europe: What does the restaurant industry look like now?

In June, RMS Managing Directors Philipp Laqué, based in London, and Nicolas Bordeaux, of Paris, shared the state of the restaurant industry in Europe and the UK. We checked back in with our European outposts this month, with additional insights from Rosa Blanco-Vegas,...

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