Your top restaurant pricing questions answered

Your top restaurant pricing questions answered

At RMS, we field a lot of questions from our clients. In the past 12-15 months, our clients have had new concerns, brought forward by reduced menus, an increasing number of digital channels, labor shortages and supply chain issues. But no matter the environment, one...
Study: QSR price trends do a bit of a flip-flop

Study: QSR price trends do a bit of a flip-flop

Recommended for youNewsGroundbreaking Research To Study Menu Design In The New Era Of Online OrderingOctober 2019Client Successes, NewsNoodles’ easier-to-read menus come with price increasesApril 2019NewsHow to handle menu price hikes as labor costs soarNovember...
What America’s spending its stimulus checks on

What America’s spending its stimulus checks on

Recommended for youNewsRestaurants Get Sales Lift From Latest Stimulus ChecksJanuary 2021Client Successes, NewsFamous Dave’s Outsources Pricing to Sauce Up Its MarginsApril 2013NewsRevenue Management Solutions promotes its President of EMEA to Chief Marketing...
The impact of plant-based foods on restaurant recovery

The impact of plant-based foods on restaurant recovery

While the chicken wars flocked to new heights this year, another burger alternative is quietly growing its share: plant-based proteins. Not confined to a drive-thru sandwich, the category encompasses a wide range of grocery and restaurant options, including nut and...
What America’s spending its stimulus checks on

A Look at 2021 Minimum Wage Increases

In 2020, 21 states raised their minimum wage. On New Year’s Day 2021, 20 more states did the same. Five additional states (Connecticut, Delaware, Nevada, Oregon, Virginia) and the District of Columbia will follow suit over the coming months, in addition to Florida’s...
How the stimulus package will impact your sales: a nuanced approach

Restaurant sales, traffic not so merry during holiday season

Recommended for youClient SuccessesTurning double-digit traffic decline into traffic increase and margin growthSeptember 2018NewsN.C. State students analyze how changes in a restaurant impact traffic and salesSeptember 2018NewsTo tech or not to techFebruary...
What America’s spending its stimulus checks on

Restaurant Pricing in the Time of Corona

“Should I take price?” has been the primary question from our restaurant clients of late. Our answer, surprisingly, remains the same now as it was pre-COVID: “That depends.” We remain in the midst of the greatest challenge the restaurant industry has ever faced. Yet...
How to Improve Restaurant Margins With Better Delivery Pricing

How to Improve Restaurant Margins With Better Delivery Pricing

Delivery is on everyone’s mind right now. Restaurants traditionally oriented towards dine-in, have made significant moves to implement delivery options. As restaurants expand this contactless channel, they face a complex environment with higher costs to serve....
What America’s spending its stimulus checks on

News from Europe: What does the restaurant industry look like now?

In June, RMS Managing Directors Philipp Laqué, based in London, and Nicolas Bordeaux, of Paris, shared the state of the restaurant industry in Europe and the UK. We checked back in with our European outposts this month, with additional insights from Rosa Blanco-Vegas,...
Sense360 Briefing with Dora Furman

Sense360 Briefing with Dora Furman

Recently our own vice president, Dora Furman, fielded questions from the Sense360 audience about the state of the restaurant industry. Watch the...
What America’s spending its stimulus checks on

Pricing Post Crisis: What Should Operators Consider?

RMS’ Chief Strategy Officer Joel Davis leads our analytics and data strategy discipline and serves as a strategic consultant for many of our customers. He’s been asked a lot of tough questions lately about how to move into recovery – and what to do about price. Below...
Building carry-out and delivery sales

Building carry-out and delivery sales

It is understandable that there is a sense of panic in the restaurant industry. However, you can do things now to mitigate the effect on your restaurant(s). Our partner, Norton Creative, a restaurant marketing and design agency, has shared a number of initiatives that...
How to manage operations in this delivery-only time

How to manage operations in this delivery-only time

For most restaurants, there have always been three ways to serve guests and make money: dine-in, takeout and delivery. Now that government authorities, in an effort to help flatten the coronavirus curve, have required all dining rooms to close, you’re left with only...
Minimum wage increases: 4 tips to help restaurants brace for what’s next

How to handle menu price hikes as labor costs soar

Recommended for youNews9 Painless Ways to Tackle Rising Labor CostsMay 2016Insights, News6 Tips to Help Restaurants Combat Higher Labor CostsJune 2017NewsRestaurant operators must plan for minimum wage hikes, other costsAugust 2014Client Successes, NewsNoodles’...
4 steps to understand customer satisfaction and pricing power

4 steps to understand customer satisfaction and pricing power

Customer satisfaction is the underlying factor that leads people to keep coming back to your restaurant again and again. The simple fact is this: when restaurant operators excel in running their businesses, diners will continue eating there. High customer satisfaction...
4 steps to understand customer satisfaction and pricing power

5 ways fast casuals can combat rising minimum wages

More states around the U.S. are raising the minimum wage in 2019. In total, 20 states will raise their minimum wage this year, with substantial increases of $1 in some states. For example, Maine’s increase will be 10 percent, Massachusetts’ is 9 percent, and...
Boosting sales by taking it up a notch on customer segmentation

Boosting sales by taking it up a notch on customer segmentation

Our Client’s Challenge A Mexican QSR chain with 900 corporate restaurants and over 4,000 franchise locations faced an uphill battle. The previous year the brand had launched a highly successful promotional campaign. Now it had to top that significant sales lift....
RMS’ store-specific data enables QSR chain to recover traffic lost to new competitor

Pricing strategy counteracts minimum wage increases

Our Client’s Challenge One of the country’s largest quick-service restaurant (QSR) chains, with more than 3,300 company-owned and franchise locations, faced a challenging 10% increase in labor costs due to the rising minimum wage, putting great pressure on...
RMS’ store-specific data enables QSR chain to recover traffic lost to new competitor

Is Dynamic Pricing Right for Your Restaurant Brand?

Many restaurant operators are taking advantage of dynamic pricing, but is it the right move for your brand? A few restaurants have been successful in executing dynamic pricing as a core part of their strategy, with the most well-known being Chicago restaurant Next,...
RMS’ store-specific data enables QSR chain to recover traffic lost to new competitor

How dynamic pricing is changing the UK restaurant scene

Operators must constantly examine as many strategies as they can to drive footfall to their sites, increase spend-per-head and grow revenues. The latest trend to hit the restaurant scene to assist in doing just this is dynamic, or ‘surge’ pricing. It works by way of...
5 things to consider when choosing a delivery partner

5 things to consider when choosing a delivery partner

With consumers seeking convenience, it is no secret that the delivery trend is here to stay. The strong drive towards on-demand delivery has led many third-party providers including UberEATS, Deliveroo and Just Eat to enter the market. With a vast number of delivery...
RMS’ store-specific data enables QSR chain to recover traffic lost to new competitor

What smaller chains should consider as they grow

Mine transactional data to understand customers and make smart decisions If you are the leader of a smaller, rapidly growing restaurant, you have to make decisions every day that may have a long-term impact on the concept’s success. Here are just a few examples: How...
RMS’ store-specific data enables QSR chain to recover traffic lost to new competitor

How to Address Same-Store Sales Declines

Since March, our inboxes have been flooded with news of same-store declines, restaurant closures, and discussions of a recession. However, this news begs the question, are customers spending less? Or are they just spending elsewhere and our data simply doesn’t capture...

Let’s start your recovery strategy

Now, more than ever, RMS is committed to doing all we can to support the restaurant industry. Our team of experts is ready to help put you on a path toward profitability.