Unlocking the potential for growth in any brand requires a harmonious relationship between corporate and its franchisees. One key strategy for growth is the integration of cutting-edge technology, a challenge that both parties must address collaboratively in order to...
In today’s fast-paced world, quick-service restaurants (QSRs) are constantly seeking innovative ways to enhance their customers’ experiences while optimizing operational efficiency. In part one of our conversation with Revenue Management Solutions’...
Artificial intelligence (AI) and machine learning (ML) aren’t new, but they’re suddenly having a moment. ChatGPT is everywhere you look, frightening some and emboldening others. Will the technology replace humans? Not likely, but it just may get your drive-thru order...
At the recent MURTEC Restaurant Next event, RMS Chief Strategy Officer Joel Davis shared his views on using data to enhance customer service, loyalty and revenue. Davis, who leads RMS’ analytics and data strategy discipline, shared insights on WHY and HOW data...