Unlocking the potential for growth in any brand requires a harmonious relationship between corporate and its franchisees. One key strategy for growth is the integration of cutting-edge technology, a challenge that both parties must address collaboratively in order to...
Corporations and individuals create an estimated 2.5 quintillion bytes of data daily. Restaurant finance teams spend 80% of their time collecting data and 20% analyzing it. The industry needs to flip that equation. Poor data collection prevents accurate benchmarking....
From immediate response to resolution and recovery, maneuvering a crisis with any sort of certainty can be challenging. With COVID-19, “challenging” is an understatement. Brands had to think quickly to respond to the crisis, without any real historical precedent. As...
Historical and comparative data and information guide us, informing both near- and long-term actions. But in these times without historical precedent, we are left with the question: what should we measure now? Information enables conversations—and solutions. RMS CEO...
We’re in a time of great opposites. On one hand, you’re required to engage in the quickest thinking of your career as we rapidly change course to meet the needs of the day. On the other hand, the COVID-19 crisis will begin to subside, and that time will require a very...