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Free Consumer Reports

One Year Later: Restaurants, Consumers and COVID-19

In our first survey of 2021, we asked over 1,100 US respondents a series of questions to understand how consumers behave a year after the start of the pandemic.

What’s in the report

  • When do consumers believe the dine-in segment will recover?
  • What is the #1 household concern right now and has it changed?
  • Are customers sticking to COVID purchasing behaviors when ordering out?
  • What percentage of respondents has returned to the office?

All this and more in our latest consumer report.

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