Free Consumer Reports

Changing Customer Expectations & Combo Meals

We surveyed over 800 US respondents about their expectations when dining out, their on and off-premise preferences and look at why diners purchase combo meals at Quick-Service restaurants.

What’s in the report

• What COVID-19 related measures do guests still expect to see when dining out?
• Are printed menus a thing of the past for some of your guests?
• Which off-premise channel is likely to be their preferred option going forward?
• What are the 3 common motivators when ordering combo meals at quick-service restaurants and what does this mean for your business model?

All this and more in our deep dive consumer report.