Free Consumer Reports

Fall 2021: Consumer Price Perceptions, Technology & Delivery

In this second part of our Fall series, RMS asked over 900 US consumers about their current price perceptions of restaurants and grocery stores, their behaviors when ordering delivery, and how technology influences their overall restaurant experience.

What’s in the report

• How much do guests believe restaurant prices have gone up by?
• What are guests taking into consideration when ordering delivery from restaurants?
• What would guests do if they noticed a difference in delivery vs. in-store pricing?
• How is automated technology enhancing the guests’ overall experience?

The answers might surprise you. All this and more in our deep dive report.