Free Consumer Reports

COVID-19 Impact 2020 Q3: Delivery Edition

We asked 800 US diners these questions and more to help restaurants as they strategize and navigate the path to recovery.

What’s in the report

How much has the use of delivery changed over these past months? What customer segment is more willing to pay a premium for delivery? Which generation prefers to order directly from restaurant apps over 3rd party aggregator apps?

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