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2022 Q2: The Restaurant Experience and What Guests Think About Tipping, QR Codes & Reduced Menus

The second part of our Q2 2022 insights takes a look at how guests feel about the restaurant experience. What are the main motivators behind sit-down and limited-service restaurant visits? How do guests feel about tipping today? And should brands rethink menu reductions and QR codes?

RMS surveyed over 750 US diners to find out. Download the report for a deep dive into your guests’ habits and behaviors.

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What’s in the report

  • What motivates guests to visit a sit-down restaurant? What about limited-service restaurants?
  • How have tipping habits evolved since the start of the pandemic? How do guests feel about tipping suggestions when checking out?
  • Do guests still prefer QR code menus when dining at a restaurant?
  • What is driving family households to purchase family or bundle meals?

All this and more in the latest consumer report.

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