Special Insights Reports
2021 Q1 Update – Loyalty programs
We asked over 800 US consumers about their thoughts on restaurant loyalty programs.
2020 Q4 Update – Drive-thru trends
We asked over 800 US consumers about their drive-thru behavior to better understand current trends.
2020 Q4 Update – 2021 trends
Which trends should operators keep in mind as we enter 2021? We asked more than 800 US diners to weigh in.
2020 Q3 Update – Plant-based Meat Alternatives
How much has the use of delivery changed over these past months and by which generations? 800 US diners weigh in.
2020 Q3 Update – Delivery Edition
How much has the use of delivery changed over these past months and by which generations? 800 US diners weigh in.
July 2020 Update – Family Insights
How have dining habits for Family Households changed compared to Single Households? 1,200 US diners weigh in.
July 2020 Update - Generational Insights
What do Gen Zers, Millennials, Gen Xers and Baby Boomers want from restaurants now? 1,200 US diners weigh in.
June 2020 Update - Part One
What do customers think about raising prices, eating out, masks, breakfast and more? 1,200 US diners weigh in.
Understanding the restaurant consumer in a COVID-19 world
In this multiple part series, we are analyzing responses of over 1,800 restaurant consumers from 3 major markets (US, UK, and Singapore/ South Korea/Taiwan) to understand their behavior and perceptions on the industry as the COVID-19 pandemic continues to unfold and impact throughout the world.
Series 4 – U.S. vs U.K. frequent users
Series 3 – U.S. vs Asia frequent users
Series 2 – U.S. Frequent users
