Predictive Analytics and The New Reality

Predictive Analytics and The New Reality

At the recent MURTECH Restaurant Next event, RMS Chief Strategy Officer Joel Davis shared his views on using data to enhance customer service, loyalty and revenue.  Davis, who leads RMS’ analytics and data strategy discipline, shared insights on WHY and HOW data...
2021 Planning: Financial Data will Repair the Cracks

2021 Planning: Financial Data will Repair the Cracks

In a recent TED Radio Hour episode on resilience, Esther Perel stated, “a pandemic, a disaster, highlights the cracks. It will also reveal light shining through.” While she was speaking to interpersonal relationships, her analogy also applies to our business, which is...
Should your restaurant be considering a subscription program?

Should your restaurant be considering a subscription program?

More than six months into the COVID-19 pandemic, the restaurant industry has been put to the test — and achieved previously unimaginable evolution at a previously unthinkable pace. Operators have coped with a complete revamping of day parts such as breakfast and...
Restaurant Pricing in the Time of Corona

Restaurant Pricing in the Time of Corona

“Should I take price?” has been the primary question from our restaurant clients of late. Our answer, surprisingly, remains the same now as it was pre-COVID: “That depends.” We remain in the midst of the greatest challenge the restaurant industry has ever faced. Yet...