Compared to this past year, April 2023 traffic for quick-service restaurants (QSRs) decreased while pricing increased. Not the ideal direction for either metric, whether you’re an operator or...
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In early March 2023, Revenue Management Solutions (RMS) surveyed more than 800 restaurantgoers across the US to find out more about their usage, including frequency and formats. While insightful, it...
In today’s competitive market, Quick-Service restaurants (QSR) operators need actionable insights that: Identifying their most valuable customers, understanding their needs, personalizing...
When Revenue Management Solutions (RMS) analyzed the numbers from its survey of nearly 800 restaurant goers, the results revealed a demographic honeypot. Frequent users —those dining out more than...
In a recent post, we shared two essential things quick-service restaurants (QSRs) should know in 2023 to increase their profitability. If you missed it, take a moment to catch up on why and how...
Today’s restaurant consumers have changed. Not only do they perceive that restaurant prices are at their highest since Q1 2021, but they’re more price sensitive than ever and have even changed...
As the economy shows signs, however slight, of easing its grip, saving money remains on consumers’ minds. Considering the economic climate, we asked our analysts around the globe for their thoughts...
Boomers, Gen X, millennials and Gen Z; families with children and those without. How does each of these generations find deals for dining out — or do they look for discounts at all? RMS surveyed...
Consumer perceptions of dining out and grocery prices reflect reality: They are not that different. Daily meals get made at home, but special occasions call for dining out. Intent to dine out more or...
The most recent third-quarter figures from the US Commerce Department indicate a 2.6% increase in the GDP. Compare that growth to the first half of the year, when the economy was headed the other way...
Takeaways: The French value speed at QSRs and appear less frugal than guests in the UK and Germany. Guests in Germany and the UK might be memorizing menu prices. ‘Everyday’ meals are being made...
Millennials may be over the once-ubiquitous “millennial pink” hue, but they haven’t lost their appetite for eating out — quite the contrary. Even with inflation rates the highest this...
Consumers continue to change their dining behaviors, and some of those changes might be for good. In two recent US consumer surveys, RMS examined how millennials, boomers, singles and families are...
Key takeaways: Inflation rates are changing consumer behavior across the globe, with guests exhibiting QSR trade-down. Not all diners are spending less on FAFH; some are spending more. Data-driven...
Analyzing hours of operation is an opportunity for profit Modifying hours on a store-by-store basis might be wise but requires quantitative, evidence-based data Brands can help their franchisees by...
Among six countries RMS surveyed, French diners are an exception: They are spending the same amount or more of their disposable income on FAH. Macroeconomics plays a large part in France’s unique...
In a Bain & Company longitudinal study (1993-2017), 80% of top executives ranked benchmarking as one of the most desirable management tools. Yet less than half were satisfied with their ability...
Customers continue to count on restaurants for innovation across all channels. RMS findings indicate that it’s not value that compels guests, it’s quality. In a world gone hybrid, it might seem...
Plant-based (not vegan) seafood has arrived. So have robots. Ghost kitchens are smart, but some guests are leery. Tech and big data, but make it useful. RMS has been tracking the latest trends in the...