Our Story

Since 1994, our story is about illuminating and guiding our restaurant clients along the path of growth optimization. What we do is so much more than just analytics.

What are we most proud of?
Our first client is still with us after 20-plus years. In addition, several of our past clients have rehired us as they moved to new companies which is a huge compliment to us.

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2017

We manage data for 100,000 restaurants around the world and have contracts in the U.S. with 5 of the top 25 franchisee organizations.
We welcome our 150th associate

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2016

Pub We sign one of the UK’s largest pub chains

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2015

McDonald’s UK awards RMS prestigious 3-legged stool award

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2014

We open our London office to service clients in the UK, Ireland, Netherlands and Scandinavia

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2013

We secure our 5th U.S. patent

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2010

The Tokyo office opens to service clients in Japan and Korea. In the same year, we are granted our 2nd U.S. patent and welcome our 100th associate

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2009

Demand for our services means we extend our reach in the Middle East & Africa, adding clients in Dubai and South Africa

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2008

The Singapore office opens to work closer with clients in Asia Pacific and our expertise is documented in The Financial Times

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2006

We welcome our 50th associate and the Paris office opens to service clients in France, Central and Southern Europe

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2002

We deploy a pricing service exclusively dedicated to franchisees in North America

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2001

We pilot our demand-based pricing solution with one of the world’s largest fast food restaurant chains

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2000

Mobil We win the contract to provide hotel and restaurant ratings for the Mobil Travel Guide

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1998

We reach our target of $1M in annual revenue

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1997

We sign our 10th client contract

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1996

Tampa office moves to new headquarters at Harbour Island

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1994

Founded in Tampa, Florida, by Prof. Tom Kelly and George Rice.
Dairy QueenOur first client:

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Questions? Our global team is here to help.

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